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What do tower controllers really want you to know? We talked to one to find out...
When we're busy, we don't have time for a lot of uhhhhh's and ummmm's. It takes up valuable time to address higher priority tasks, and it increases frequency congestion, blocking out other pilots trying to reach us.
Despite our sometimes-rough attitudes, we are truly there to help you. If we know ahead of time that you are a student pilot, we know not to issue you any instructions that might make you feel uncomfortable, i.e. short approaches, etc. (NOTE: you should only need to tell each controller once that you are a student pilot.)
If we don't get the readback AND callsign in the same transmission, we are forced to keep going back to you until we do. This takes up our time and yours.
If you can't comply, speak up and we will work around it.
Certain things do not require a readback, but when issued, at least give us your callsign. NOTE: you are never wrong to read back the full instruction.
We're asking you to maintain radio silence until we get an opportunity to get back to you. We may be waiting for a readback from another pilot, we may be talking to another controller, or we might be updating the weather. There are a lot of reasons we might ask you to stand by.
Call Clearance Delivery with all of your information, and tell them if you want flight following all the way to your destination or just to get out of the airspace.
Be patient when requesting departure from a Class C or B airport. When you call up, the controller needs to type all of your information into the NAS. This might take some time. Don't worry if you don't get a response right away.
Colin is a Boldmethod co-founder and lifelong pilot. He's been a flight instructor at the University of North Dakota, an airline pilot on the CRJ-200, and has directed the development of numerous commercial and military training systems. You can reach him at colin@boldmethod.com.